Refund Policy

At Rubaba Textiles, customer satisfaction is important to us.

We accept returns and refunds only for items that are damaged, defective, or incorrect upon delivery.

To request a return or refund, please contact us within 7 days of receiving your order and provide clear photos of the item.

Items must be unused, unwashed, and in their original condition and packaging.

Once the returned item is received and inspected, we will notify you regarding the approval of your refund or replacement.

Shipping fees are non-refundable unless the return is due to our error.

For assistance, please contact us via WhatsApp at +60 12-796 6062.